Comfort Needs
For people whose care is focused on comfort, dignity and quality of life.
What is Palliative Care
End-of-life care in Hornchurch: compassionate, dignified and something families are grateful for.
Across many years of reviews, families who have trusted Moreland House with end-of-life care consistently return to the same words: dignity, care and gratitude. Our palliative care is led by qualified nurses and shaped entirely by each resident's personal wishes, cultural background and family circumstances - with patience, honesty and the kind of attentiveness that makes the most difficult of times feel genuinely held. The whole team, from nurses to care and housekeeping staff, plays a part in that.
Every care plan is built around the individual, reviewed regularly, and discussed clearly with families and relevant healthcare professionals.
- Care guided entirely by the resident's own wishes and cultural needs
- Pain management and symptom control by qualified nurses 24/7
- Emotional and personal support for both residents and their families
- Families welcomed and supported throughout - no visiting restrictions
- Birthday celebrations, personal milestones and meaningful moments honoured
- Close liaison with NHS palliative and community care professionals
Flexible Support
Who palliative care is for
Sensitive care for individuals living with serious illness, changing comfort needs, or approaching end of life.
Clinical Support
For residents needing symptom awareness, qualified nursing and coordination with local healthcare teams.
Family Presence
For families who need privacy, personal reassurance and compassionate guidance.
Care Experience
What palliative care includes
Clear, practical support that helps residents and families feel secure from the first conversation.
Dignified Care
Personal care delivered gently and respectfully at every stage.
Symptom Awareness
Continuous observation and liaison with healthcare professionals around comfort.
Family Connection
Clear, compassionate conversations and no-restrictions on visiting for relatives.
Spiritual Care
Deep respect for personal beliefs, rituals and traditional final wishes.
Peaceful Privacy
Quiet spaces and consideration for uninterrupted family time.
Emotional Support
A steady, empathetic presence that understands your needs and personal history.
Our Approach
Care that feels organised, personal, and sensitive.
This care is intentionally quiet, sensitive, and guided by comfort, dignity, personal wishes, and family presence.
About usListen First
We take time to understand personal wishes, priorities, family needs, and what comfort means for the person.
Care With Quiet Confidence
The team responds gently, communicates clearly, and protects dignity throughout.
Review and communicate
Care is reviewed with families so support remains clear and responsive.
We fully support family presence and meaningful time together, with
arrangements discussed around individual needs.
Yes. We coordinate closely with local Hornchurch GPs, district nurses
and specialist palliative teams to ensure continuity of care and comfort.
Absolutely. Spiritual beliefs, personal rituals and cultural preferences
are a fundamental part of our sensitive care planning process.
Simply contact our team. We will listen carefully to your situation,
explain how we can help and guide you through the next steps with care.
Palliative and end of life care in Hornchurch
Palliative and end of life care at Moreland House Care Home means comfort-focused care in the final stage of life at 5 Manor Avenue, Hornchurch, RM11 2EB. It is intended for people with a life-limiting condition, and the families supporting them. The home has 50 rooms. The home is part of Abbey Total Care Group, which runs 11 homes across London, Essex, Surrey and Hertfordshire.
Visiting Moreland House Care Home
Moreland House Care Home is at 5 Manor Avenue, Hornchurch, RM11 2EB, in the London Borough of Havering area. The nearest station is Gidea Park (Elizabeth line).
Families enquiring about palliative and end of life care here usually travel from Hornchurch, Emerson Park, Upminster, Romford and Elm Park.
Visits are welcome by arrangement. Call 01708 442654 or email admin@morelandcarehome.co.uk to arrange a time.
Paying for palliative and end of life care
Palliative and end of life care at Moreland House Care Home can be funded in several ways, and most families use more than one over time:
- Local authority funding. If a needs assessment and a financial assessment by the London Borough of Havering show that support is due, the council contributes towards the placement.
- NHS Continuing Healthcare (CHC). Where the primary need is a health need, the NHS may fund the full cost of care.
- NHS-Funded Nursing Care (FNC). A flat NHS contribution towards the nursing element for residents assessed as needing registered nursing input.
- Self-funding. Families arranging and paying privately, which is the quickest route where a placement is needed at short notice.
The team at Moreland House Care Home can explain which route is likely to apply before you commit to anything.
Regulation and independent reviews
CQC Registered and Regulated. Moreland House Care Home is registered with and inspected by the Care Quality Commission under location ID 1-128100919. Inspection reports and the current rating are published on the CQC website, which is always the up-to-date source.
Families who have used the home have given it 9.3 out of 10 from 48 verified reviews on carehome.co.uk. Reviews there are collected independently, not by us.
Ready when you
are
Book a private tour of Moreland House Care Home.
Come and see the home, meet the team and experience the atmosphere for yourself — at a pace that suits your family, with no pressure at all.
Call our care team
01708 442654